Vinted Members Voice Displeasure Over Sizing Changes
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its sizing categories for female and kids' apparel but did not contact every member regarding the update.
Online Platforms Response
Many shoppers and sellers have taken to social media claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
The company said the revised method more closely matches similar services.
The platform has recommended to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.
Measurement Approach Updates
Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement used to be a 12 but now shows as UK 16-18.
Shopper Accounts
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Required Changes
A different user, from Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she stated.
Platform Context
The app has more than 100 million members, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods following member complaints.
